FAQ

FAQs

Combined Auto Collision

  • What is the benefit of being ASE certified?

    The benefits are both personal and professional: By taking and passing tough, national competency exams you'll have the pride of knowing that you working with the elite in the auto collision industry. All of our auto body technicians are ASE certified. ASE testing can be used to gauge the effectiveness of the training classes and courses, which means the highest quality of auto collision services to our customers by the nations leading professionals.

  • What are signs to look for when choosing a repair shop?

    Look for a neat, well-organized facility - Look for a courteous staff, with a service consultant willing to answer all of your questions. - Look for signs of professionalism in the customer service area such as civic, community, or customer service awards. - Look for evidence of qualified technicians: trade school diplomas, certificates of advanced course work, and certification of ASE and I-CAR.

  • What is a Direct Repair Facility (DRF)?

    Why is my insurance company recommending one? A DRF is a repair shop that has contracted reduced rates with your insurance company. Let’s do the math: reduced labor, reduced quality of paint, and aftermarket market = low costs for your insurance company. This is all at the expense of your vehicle. Don’t let the insurance company choose what is best for your vehicle. You Have the right to choose your repair facility.

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