Customer Tips

Combined Auto Collision

Ten Things You Should Know

Your car is the second largest investment you’re likely to make. Preserve its value and your safety by having it repaired professionally.
Never drive a car that could be unsafe because of damage.
Some insurance companies may want you to visit their drive-in claims center before having your car repaired. You can do this, or you may leave your car at our shop and ask the insurance company to inspect the car here.
There is no law requiring you to obtain more than one estimate or appraisal.
You have the right to go to the repair shop of your choice. Your insurance company cannot require you to go to a particular shop.
Differences in repair estimates are common. A lower estimate may not include all necessary work. If you're not sure why one estimate is different from another you've received, please ask us.
Choose a shop that has unibody repair equipment and certified (by I-CAR or ASE, for example) technicians.
Ask if the shop will be using genuine manufacturer (OEM) replacement parts.
Ask if the shop offers a repair warranty.
Let us help you negotiate your claim with the insurance company. By taking and passing tough, national competency exams you'll have the pride of knowing that you are working with the elite in the auto collision industry. All of our auto body technicians are ASE certified. ASE testing can be used to gauge the effectiveness of the training classes and courses, which means the highest quality of auto collision services to our customers by the nation's leading professionals.